Important Information
Our Policies
We believe in transparency. Please review our cancellation and deposit policies before booking.
Cancellation Policy
Cancellations made with less than 24 hours notice will be charged the full cleaning rate. This charge is non-refundable.
We understand that things come up. If you need to reschedule, please give us at least 24 hours notice and we'll be happy to find a new time that works for you — no charge.
Deposit Policy
A 50% deposit is required for all first-time clients and deep clean services, as these jobs require additional time and preparation.
Who needs to pay a deposit?
- •First-time clients — We require a 50% deposit to secure your first appointment.
- •Deep clean services — These jobs require extra time and preparation, so a 50% deposit is required upfront.